The present GTC shall only apply to merchants within the meaning of Section 14 German Civil Code (Bürgerliches Gesetzbuch – BGB).

The following contractual, service provision, delivery and payment conditions for all services and deliveries provided by us shall be deemed accepted by the principal once the full order is placed. The terms and conditions stipulated herein shall apply even if the principal did not sign the contractual terms stipulated herein and as soon as the principal orders any service with us and these contractual terms and conditions were delivered to the principal or the principal has had reasonable opportunity to gain knowledge of them. By concluding the engagement, the principal also accepts the following terms and conditions.

If the principal concludes an engagement under terms and conditions deviating from the following terms and conditions, only the terms and conditions stipulated herein shall apply, even if we do not or have not contradicted the terms and conditions of the principal. Any deviations shall only apply if they are approved by us in writing. If the principal does not agree with this procedure, it shall inform us immediately and explicitly in a special letter. In such case, we explicitly reserve the right to refuse acceptance of the order. No claims may be raised against us based on this refusal. These terms and conditions shall also apply even if they are not explicitly referred to insofar as they were received by the client and the client has not objected to them as stated above.


Offers are non-binding and subject to change without notice. Orders based on offers shall only become binding if accepted by us (in writing pursuant to Section 126 b) German Civil Code – Bürgerliches Gesetzbuch - BGB).

Written orders shall be subject to our acceptance.

Deliveries and delivery dates

All deliveries shall be executed as soon as possible. We shall also be entitled to make partial deliveries. Delivery dates shall be non-binding, provided they are marked as binding in writing. Further claims shall be excluded insofar as permitted by law.


Principal’s duty to cooperate


Terms of payment



If Vrana provides works, the following warranty shall apply: 

Final provisions